Terms of service

Last Updated: September 6, 2026

These Terms govern your use of the Wigs by Alicia website and purchases made through our store.

By using our website or placing an order, you agree to these Terms.

Products

Wigs by Alicia offers wigs, women's clothing, jewelry, sunglasses, handbags, and related fashion products.

We make reasonable efforts to ensure that product information and images are accurate. Actual colors may vary depending on your device, display settings, lighting, and photography.

Orders

When you place an order, you agree to provide accurate and complete information.

We reserve the right to cancel or refuse an order where permitted by law, including in circumstances involving suspected fraud, unauthorized transactions, inventory errors, pricing errors, or other transaction-related issues.

If we cancel an order after payment has been received, the applicable payment will be refunded.

Pricing

Product prices are displayed on our website and at checkout.

Applicable shipping charges, taxes, and other charges will be displayed where applicable before completion of the purchase.

Payments

Payments may be processed through Shopify Payments, Stripe, and other payment methods offered by Wigs by Alicia.

Fraud Prevention

We may use payment verification and fraud-prevention measures to protect customers and our business.

We may contact customers to verify order information when reasonably necessary.

Shipping

Shipping is governed by our Shipping Policy.

Current estimated delivery is based on:

Handling: 3–5 business days
Transit: 5–7 business days

Estimated delivery times may be affected by customs, carrier delays, weather, holidays, or other circumstances outside our reasonable control.

Returns & Refunds

Returns and refunds are governed by our Refund & Return Policy.

Intellectual Property

Website content, including Wigs by Alicia branding, text, photographs, graphics, logos, designs, and product content, is owned by or licensed to Alicia LLC unless otherwise stated.

Unauthorized reproduction, distribution, modification, or commercial use is prohibited.

Prohibited Activities

You may not use our website to:

Commit fraud or unlawful activity.
Provide false or misleading information.
Interfere with website security.
Attempt unauthorized access to our systems.
Infringe intellectual-property or other rights.
Disrupt another customer's use of our website.

Limitation of Liability

To the maximum extent permitted by applicable law, Alicia LLC is not responsible for indirect, incidental, special, consequential, or punitive damages arising from use of the website or purchase of products.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.